Terms of Service

Effective Date: July 13, 2026
Last Updated: July 13, 2026

1. Agreement and Acceptance

These Terms of Service ("Terms") constitute a binding agreement between Eteq ("Company," "we," "us," "our") and you ("Client," "you," "your"). By accessing or using our website (the "Site"), requesting our services, or entering into a service engagement with us, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access the Site or engage our services. Your continued access to the Site or engagement of our services constitutes acceptance of these Terms in their entirety.

2. Scope of Services

2.1 Consulting Services

Eteq provides consulting services in the following areas:

Technology advisory (cloud modernization, tech stack optimization, AI readiness)
Digital transformation and change management
On-demand consulting and interim expertise

Any specific scope of work will be outlined in a separate Service Agreement, Statement of Work (SOW), or engagement letter.

2.2 Nature of Services

Our services are advisory in nature and based on:

Information provided by you
Our professional experience and industry knowledge
Data and research available at the time of engagement
Assumptions documented in our engagement terms

We do not provide:

Tax, legal, or accounting advice (you should consult qualified professionals for these)
Guaranteed results or outcomes
Executive management of your projects or systems (unless expressly agreed in writing)

3. Professional Disclaimer

3.1 Advisory Nature

Our recommendations and reports are provided for informational and advisory purposes only. They reflect our professional judgment based on the information available at the time of delivery.

You acknowledge that:

Consulting recommendations should not be treated as definitive or guaranteed advice
Implementation of our recommendations is at your own risk and discretion
You should validate recommendations with appropriate specialists before implementation (legal counsel, accountants, technical specialists, etc.)
Business environments change rapidly; recommendations should be reviewed regularly

3.2 No Professional Licenses

Eteq does not hold professional licenses in law, accounting, or regulated financial services. For advice requiring such licenses, you must consult appropriately qualified professionals.

3.3 Assumption of Risk

You assume full responsibility for decisions made based on our consulting advice. We are not liable for outcomes resulting from implementation of or failure to implement our recommendations.

4. Limitation of Liability

4.1 Liability Cap

To the maximum extent permitted by law, our total liability to you arising from or related to these Terms or our services shall not exceed the total amount paid by you to Eteq for services in the 12 months preceding the claim, or €5,000, whichever is greater.

4.2 Excluded Damages

In no event shall we be liable for:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunity
Lost business value or goodwill
Damages arising from third-party actions or decisions
Any damages arising from implementation or non-implementation of our recommendations

This limitation applies even if we have been advised of the possibility of such damages.

4.3 Exceptions

The liability limitations in this section do not apply to:

Either party's gross negligence or willful misconduct
Either party's breach of confidentiality obligations
Either party's violation of applicable laws
Claims arising from data breaches of personal data we control

5. Limitation of Warranty

5.1 Disclaimer

EXCEPT AS EXPRESSLY STATED IN A SIGNED SERVICE AGREEMENT, ETEQ PROVIDES SERVICES ON AN "AS-IS" AND "AS-AVAILABLE" BASIS.

We disclaim all other warranties, express or implied, including:

Warranties of merchantability or fitness for a particular purpose
Warranties that services will be uninterrupted or error-free
Warranties regarding the accuracy or completeness of our recommendations

6. Payment Terms

6.1 Fees

Consulting fees will be specified in a separate Service Agreement or engagement letter. Fees may be structured as:

Fixed project fees
Time-and-materials (hourly or daily rates)
Retainer arrangements
Performance-based arrangements

6.2 Invoice and Payment

Invoices will be issued upon completion of agreed deliverables or milestones
Payment is due within 30 days of invoice date unless otherwise agreed
Late payments accrue interest at 5% per annum or the maximum rate permitted by law, whichever is lower

6.3 Expenses

Unless expressly agreed in writing, you are responsible for reasonable out-of-pocket expenses incurred in delivering services (travel, materials, third-party tools, etc.). We will provide itemized receipts upon request.

6.4 Changes to Scope

If you request changes to the agreed scope of work, we will provide a revised estimate or timeline. Additional work outside the original scope is billed at our then-current rates.

7. Intellectual Property

7.1 Client Work Product

Any deliverables created specifically for you ("Work Product") including reports, analyses, documentation, and recommendations shall be owned by you upon full payment of fees. You may use the Work Product for your intended business purposes.

7.2 Eteq IP and Tools

You acknowledge that Eteq retains all intellectual property rights to:

Our methodologies, frameworks, and processes
Tools, templates, and software we provide or use
Pre-existing knowledge and experience
General insights and learnings from your engagement

7.3 Residual Knowledge

We retain the right to use general knowledge, experience, and skills acquired during our engagement (without disclosing your confidential information) in future engagements with other clients.

7.4 Attribution

You may not represent Eteq's deliverables or recommendations as your own work. You may reference Eteq as a source with our written permission.

8. Confidentiality

8.1 Confidential Information

Each party agrees to maintain the confidentiality of sensitive business information ("Confidential Information") disclosed during the engagement, including:

Client's business strategies, financial data, and operations
Eteq's methodologies, pricing, and client lists
Any information marked as confidential or reasonably understood to be confidential

8.2 Duration

Confidentiality obligations survive termination of the engagement for 3 years, except for trade secrets which are protected in perpetuity.

8.3 Exceptions

Confidentiality obligations do not apply to information that:

Is publicly available through no breach of this agreement
Was known to the receiving party prior to disclosure
Is independently developed without reference to the disclosed information
Is required to be disclosed by law or court order (with prior notice to the disclosing party where possible)

8.4 Permitted Use

Eteq may reference your company name as a client in our marketing materials, case studies, and references, unless you request otherwise in writing.

9. Termination and Cancellation

9.1 Termination for Convenience

Either party may terminate an engagement with 30 days' written notice unless a different notice period is specified in the Service Agreement.

9.2 Termination for Cause

Either party may terminate immediately if:

The other party materially breaches these Terms and fails to cure within 15 days of written notice
The other party becomes insolvent or bankrupt
The other party engages in illegal or unethical conduct

9.3 Effect of Termination

Upon termination:

Payment obligations for work completed to date remain due
All confidentiality obligations continue
We will deliver any completed or partially completed work product
We have no obligation to continue work or consulting

10. Professional Conduct and Ethics

10.1 Our Obligations

We commit to:

Providing professional, ethical consulting services
Acting in good faith and maintaining professional standards
Protecting your confidential information
Disclosing any conflicts of interest or limitations in our expertise

10.2 Your Obligations

You agree to:

Provide accurate information needed for our analysis
Make timely decisions on our recommendations
Not use our services for illegal or unethical purposes
Pay fees in accordance with the agreed payment terms

10.3 Conflicts of Interest

We will disclose any existing or potential conflicts of interest. If a conflict prevents us from providing objective advice, we will inform you and may decline or withdraw from the engagement.

11. Indemnification

11.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Eteq from any claims, damages, losses, or expenses (including legal fees) arising from:

Your use of our recommendations
Your violation of these Terms
Your violation of applicable laws
Your breach of confidentiality
Third-party claims related to your use of our deliverables

11.2 Our Indemnification

Eteq agrees to indemnify you from claims that our deliverables, when used as intended and in accordance with our recommendations, infringe on a third party's intellectual property rights.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by the laws of Sweden, without regard to conflict of law principles.

12.2 Dispute Resolution

In the event of a dispute:

Negotiation: The parties agree to attempt good-faith negotiation for 30 days
Mediation: If unresolved, either party may initiate mediation with a neutral third party
Arbitration or Litigation: If mediation fails, disputes may be resolved through arbitration or litigation in accordance with Swedish law

12.3 Costs

Each party bears its own costs in dispute resolution, except as awarded by a court or arbitrator.

13. General Provisions

13.1 Entire Agreement

These Terms, along with any Service Agreement or engagement letter, constitute the entire agreement between the parties regarding consulting services and supersede all prior agreements or understandings.

13.2 Amendment

These Terms may be amended by Eteq at any time by posting an updated version on the Site. Continued use of the Site or engagement of services constitutes acceptance of amended Terms. Significant changes to terms of active engagements will be communicated directly.

13.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed, and the remaining provisions shall remain in full force.

13.4 Waiver

The failure to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

13.5 Assignment

You may not assign these Terms or your rights/obligations without our written consent. Eteq may assign these Terms to affiliates or in connection with a merger or acquisition.

13.6 Notices

Any legal notices must be sent to:

Email: erik.rundberg@mittemellan.com

Notices are effective upon receipt.

14. Limitation on Use of Website

14.1 Permitted Use

You may use the Site only for legitimate purposes and in accordance with applicable laws. You agree not to:

Use the Site for illegal or fraudulent purposes
Interfere with or disrupt the Site or its servers
Scrape or collect data from the Site
Transmit viruses, malware, or malicious code
Impersonate any person or entity
Harass, threaten, or abuse others

14.2 Suspension of Access

We reserve the right to suspend or terminate your access to the Site if you violate these Terms.

15. Third-Party Links and Resources

Our Site may contain links to third-party websites and resources. We do not endorse, and are not responsible for, the content, accuracy, or practices of third-party sites. Your use of third-party sites is governed by their terms and policies. Use third-party sites at your own risk.

16. Disclaimer of Warranties Regarding SITE

The Site is provided on an "as-is" and "as-available" basis. Eteq disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.

17. Contact Information

For questions about these Terms or to request clarification, contact us:

Email: erik.rundberg@mittemellan.com

18. Acknowledgment

By using our Site or engaging our services, you acknowledge that:

You have read and understood these Terms
You are over the age of 18 and have the authority to enter into this agreement
You accept all terms and conditions
You understand the limitations of liability and disclaimer of warranties